What VWCCS Does

Providing a helping hand...

VWCCS was established to inform and support victims and witnesses of crime within the unfamiliar environment of the court.

For Victims & Witnesses

We know that appearing in court as a victim or a witness of crime can be both confusing and daunting. VWCCS can make this process easier for you by providing you with the information you need and being there with you at court to make you feel safe and comfortable. VWCCS can be there for you, if you need us, throughout the entire trial. Our service is free.

Find out how VWCCS can help victims & witnesses and what resources are available.

For Agencies

VWCCS’s role is to be at court to support victims and witnesses of crime who have been required to attend court by the police. VWCCS’s aim is to prepare and support clients throughout criminal hearings so the best outcome can be achieved for both them and the prosecution.

Importantly, VWCCS does not provide advocacy services. The agency focuses solely on providing a court support service for victims and witnesses of crime.

VWCCS accepts referrals from various victims of crime agencies including police, prosecutors, the Office of the Director of Public Prosecutions (ODPP), organisations supporting victims of domestic violence (male and female), social workers and the general public.

The court support team consists of trained volunteers. The service is free to all victims and witnesses.

Find out how we can help agencies and their clients and the services we provide.

Fiona Matthews presents at the Annual Volunteers in Policing Conference

Fiona Matthews and Denis O’Connell attended the Annual  Volunteers in Policing Conference at the Park Royal Hotel in Parramatta on Saturday, 20th May. Fiona gave a presentation on behalf of VWCCS and she and Denis received a number of inquiries from VIP’s concerning joining our organisation  Fiona made a presentation on VWCCS... read more

NSW Attorney-General, Mark Speakman MP addresses VWCCS on the training day

NSW Attorney-General, Mark Speakman MP, was a valued guest of VWCCS at its 2017 first quarterly in-service Refresher / Training Program for its Volunteers held at Parliament House on Friday, 17 March. One of his key objectives, which from VWCCS’ point of view is a significant one, is to ensure that the general public is informed of the processes of the court and its officers in order to facilitate their confidence in the legal system. VWCCS volunteers not only provides witness support in court but is also able to inform both the general public as well as explain to victims and witnesses their role, obligations and entitlements when called to give... read more

VWCCS plans to expand its services to Dubbo in the near future

Whilst regional areas of NSW experience higher incidents of particular crimes, particularly break and enter and assault, support services for victims and witnesses are often stretched VWCCS has provided services in Orange and in Bathurst over several years. It is now a matter of awaiting the outcome of a funding proposal to recruit, train and supervise new Court Support Officers to enable the establishment of a Dubbo service within twelve months of funding becoming... read more


VWCCS has a permanent presence at several NSW courts in Sydney, Parramatta, Bathurst, and Orange. We can also assist witnesses at other locations if we are advised beforehand.

See the courts where we operate


“Thank you so much for taking the time to talk me through the whole court process – it was very helpful & has gone a long way to making me feel calmer & more confident…”

See what people say about us


You can visit the VWCCS Reception and Information desk at the Downing Centre Courts (Sydney), contact us via phone, email, or by completing a contact form on this website.

See our contact details